Free trial
New accounts get a 7-day free trial. No payment details are needed for the trial and nothing is charged during it.
Legal
Cancellation & Refund Policy
This policy explains how you can cancel a Zooptrack subscription and when payments are refunded.
Cancelling a subscription
You can cancel any time from Plan & billing inside Zooptrack, or by writing to hello.zooptrack@gmail.com. Cancellation stops the next renewal. You keep access until the end of the billing period you have already paid for.
Refunds
Subscription fees are billed monthly in advance and are not refunded for partly used periods, except where the law requires it. If you were charged twice, charged after cancelling, or charged for a failed or incomplete transaction, we refund the full amount.
How refunds are paid
Approved refunds are processed within 5–7 working days to the original payment method through Razorpay. Your bank or card issuer may take a few more days to show the credit.
Contact
For any billing question or refund request, write to hello.zooptrack@gmail.com with your account email and the payment date. We reply within 2 working days.